Joining is quick and secure. To sign up, click the Sign Up button in the header, fill in the required fields, and submit. A verification email will be sent; click the link to activate your account and get started. For password issues, go to the login area and choose Forgot Password to receive reset steps. We allow only one active account per player. If you ever need to return after closing an account, contact support to review your options.
Want to explore before staking real money? Use Play for Fun to try games in demo mode.
Helpful steps to get going:
If a game freezes, you can usually resume from where you left off when you reopen the game. If resuming isn’t possible, the round continues on the server and any winnings are credited as usual. A simple browser refresh often fixes issues; if not, clear your cookies and cache and try again. If problems persist, reach out to our support team via Live Chat on the site.
KYC and withdrawal timing: when you request a withdrawal, we may need documents. You’ll receive an email within about an hour with what’s needed, and you’ll upload documents in your profile. Verification is typically completed within 1 hour, often less, and no later than 12 hours.
Where to manage documents: go to your personal profile and select the Documents tab. The file size should not exceed 2 MB, and accepted formats include pdf, gif, jpeg, jpg, bmp, png, and tif. You can check status in the same Documents tab. If documents are refused, we will contact you to request additional or alternative copies to stay compliant with regulations.
93ok bases its offerings on trusted game providers and maintains a legitimate gaming license to ensure fairness and oversight. Some games feature provably fair mechanisms; during play you can verify outcomes via a Provability widget, typically accessible with a button on the game screen.
Security is built in. All data is protected with industry standard encryption. Use a unique password for your 93ok account and keep your device free from malware. For extra protection, enable two‑factor authentication where available.
Responsible gaming tools help you stay in control. You can set limits for deposits, losses, wagers, and session time on the limits page. A cooling‑off period lets you pause play for a short time, while self‑exclusion provides longer breaks or permanent access restrictions. If you decide to close your account permanently, contact support; note that once closed, the account cannot be reopened or a new one created later.
93ok supports a range of cryptocurrencies for deposits and withdrawals, including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Tether, Ripple, Binance Coin, Cardano, and TRON. To add a currency, go to the deposit area and select Add Currency.
Deposits typically appear in your balance within minutes, though processing times can vary with network load. If a deposit isn’t showing yet, check the blockchain or contact support for help. Be aware that sending to the wrong address or depositing below the minimum can lead to losses since blockchain transfers are irreversible.
Wagering before withdrawal: deposits must be wagered at least three times before you can cash out. There is no fixed cap on withdrawals. If you need to submit documents for withdrawal verification, you’ll receive an email with instructions within about an hour, and most verifications complete within an hour to 12 hours. Upload documents from the Documents tab in your profile; ensure files are under 2 MB and use formats such as pdf, gif, jpeg, jpg, bmp, png, or tif. You can monitor submission status in the same tab. If documentation is rejected, we will request additional copies to comply with regulations.
Need help or have questions? Our support team is available via Live Chat on the site or through email for assistance with deposits, withdrawals, or any account questions.
